WHAT’S ARTIFICIAL INTELLIGENCE, BY THE WAY?

In simple terms, artificial intelligence (AI) is an umbrella term for a group of computer algorithms that can recognize patterns from large amounts of data.

The increase in computing power and cloud computing has made this technology broadly accessible.For example, AI can recognize language, images and objects and put them into context. They can also be used to analyse and “understand” the content of texts.

In summary, AI describes the approach of teaching computers to “think” so that they can independently recognize and solve certain problems.

What is artificial intelligence?
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WHY AI MATTERS FOR SMALL AND MEDIUM SIZE BUSINESSES

Artificial intelligence makes it possible to automate processes or process steps that traditionally required human labor. In addition, the AI can independently evaluate certain things and make decisions based on them.

This allows certain tasks to be completed faster, better and cheaper. This is NOT about making people redundant, but about relieving people from routine activities so that more time is available for higher-value tasks.

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CAN AI BE USED IN ALL INDUSTRIES AND AREAS?

The use of AI is not tied to any industry or sector, but can be applied to various processes or process groups. Here are some examples:

  • Automated email processing
  • Automated price calculation
  • Automated classification of complaints, support requests…
  • Optimization of production processes
  • Automation of lead generation / selection of potential new customers
  • Optimization of CRM processes
  • Image and speech recognition
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Our projects

WHAT WE FOCUS ON IN OUR PROJECTS

In our projects we put great emphasis on making artificial intelligence as easy to use as possible for humans, i.e. for the employees of our partner companies, and on integrating it as seamlessly as possible into existing processes and applications.

AI is NOT intended to replace humans, but to make their work easier and thus increase productivity. This is why we involve the employees in projects from the very beginning, eliminating any potential fear of contact in a positive and proactive way.

THE ADVANTAGES AT A GLANCE

AI projects with DDG excel by focusing on added business value for the partner company, and maximum functionality at the lowest possible cost.

HIGH-END USABILITY

Your employees should not have to spend their time on lengthy and expensive training. We focus on intuitive handling and swift onboarding.

RAPID INTEGRATION

The embedding of the software solutions in your existing business processes is a central success criterion of our projects. That’s why we keep the integration scenarios in our mind, right from the start.

MAXIMUM FUNCTIONALITY

Actually, it goes without saying, but in the end, AI “just” has to work. Built-in quality controls are therefore an integral part of our solutions.

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